Protection of personal data Vanessa Padilla González (Vapagó Tenerife Holidays) guarantees compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of people with regard to the processing of personal data and the free circulation of these data, and in Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as established in the section called Privacy Policy, which is part of this document and that the User must accept in all its terms; as well as the Cookies Policy of which we also inform you for this purpose. Applicable law For the resolution of all controversies or issues related to this website, Spanish law will apply. ________________________________________ PRIVACY POLICY Through this Policy (hereinafter, the "Privacy and Cookies Policy"), the privacy and cookies policy of the Website https://www.vapagotenerifeholidays.com/es is regulated / (hereinafter, the "Site"), which is owned by Vanessa Padilla González (Vapagó Tenerife Holidays), with CIF 45731470-H and registered office at Calle Guatemala N2, Local J, CP - 38660, Las Américas, Santa Cruz de Tenerife and contact email address for the purposes of this privacy and cookies policy at: info@vapagotenerifeholidays.com 1. USE, PURPOSE AND APPLICABLE LEGAL REGIME The Website is a mechanism for interaction, communication and support that Vanessa Padilla González (Vapagó Tenerife Holidays) makes available to Internet users in order to provide them with sufficient, legal and adequate information regarding their activity, products and services in relation to their legi timas economic and business activities, which are governed by applicable Spanish regulations and, as regards: • The provision of services of the information society, with a basic character, by Law 34/2002, of 11 of July, services of the information society and electronic commerce. • To the processing of personal data, by current Spanish and European regulations for the protection of personal data of natural persons. In particular, it will be directly applicable as of 05/25/2018, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 (hereinafter, the “RGPD”), in accordance with provided for in this same standard. In any case, the user agrees to make proper and lawful use of the Website as well as the content, products and services provided from it, in accordance with the applicable legislation at all times. Likewise, the user of the Website specifically agrees to the following: • Guarantee the authenticity, veracity, up-to-dateness and accuracy of all the data communicated to Vanessa Padilla González (Vapagó Tenerife Holidays), with such user being solely responsible otherwise. . • Use it exclusively for the purposes and functionalities provided for that purpose by Vanessa Padilla González (Vapagó Tenerife Holidays), presenting such functionalities as they are, by Vanessa Padilla González (Vapagó Tenerife Holidays), being prohibited for the user to use the Website for any other purpose or means. • Make legal and legitimate use of the Website, avoiding unauthorized, fraudulent, illegal or illegitimate use of it and / or the content and information provided through it, avoiding violating this policy and applicable regulations, and damage the legitimate rights and interests of Vanessa Padilla González (Vapagó Tenerife Holidays), or of any other third party that could be affected as a result of such action. • Not cause damage to the systems or elements associated with the Website, its suppliers or third parties, or attempt to violate their security or authentication measures, carry out any action that causes a disproportionate or unnecessary saturation in the infrastructure or the communications environment related to the Website, attacking it in any way. Vanessa Padilla González (Vapagó Tenerife Holidays) may adopt whatever preventive or corrective measures are necessary to protect your interests in order for the Website to function properly and the specific functionalities provided in each case. • Not to introduce or spread through the Website computer viruses or malware that are likely to cause damage. • Not try to access, use and / or manipulate the data of Vanessa Padilla González (Vapagó Tenerife Holidays) or under its responsibility, or of third-party providers and other users. • In particular, and merely indicative and not exhaustive, the user agrees not to transmit, disseminate or make available to third parties information, data, content, messages that may constitute a violation of the rights of Vanessa Padilla González (Vapagó Tenerife Holidays) or third parties. • Not to access without authorization or interact with a false identity, impersonating or not the identity of third parties or using a profile or taking any other action that may generate confusion or mislead about the correct identification of the user in question. 2. USERS This privacy and cookie policy is directed to users of the Website with regard to the processing of their personal data. In any case, it should be noted that this Website is aimed at users over 18 years of age, its use being prohibited by minors. The information and personal data provided by users who intend to navigate or register on the Website must be: • Sufficient, although adjusted, limited and provided for the legitimate purposes of treatment reported by Vanessa Padilla González (Vapagó Tenerife Holidays), with the maximum Respect for the principles of purpose limitation and personal data minimization (articles 5.1 sections b) and c) of the RGPD). • Accurate, updated and truthful, in order to be able to adequately verify the identity, capacity and, where appropriate, representation of the user in question, as well as to be able to adjust, in each case, the data processing carried out at the specific needs and the real situation of the users. All this in attention to the principle of accuracy of personal data (5.1 section d) of the RGPD). Users will be fully responsible for the correct use of their user accounts and the passwords associated with them. If the registered user considers that the security of his account and associated passwords may have been compromised, he should immediately contact Vanessa Padilla González (Vapagó Tenerife Holidays) through the contact information provided at the beginning of this Policy and report the situation or incident that corresponds so that Vanessa Padilla González (Vapagó Tenerife Holidays) can adopt the corresponding measures that are appropriate from the moment of communication made by the user. All responsibility for damages and losses associated with an inappropriate use and personal management of the accounts and associated passwords will fall on the users who own such accounts, totally exempting Vanessa Padilla González (Vapagó Tenerife Holidays) as a consequence of the above. 3. RIGHT TO INFORMATION In compliance with current personal data protection regulations, and paying particular attention to the provisions of articles 12 to 14 of the RGPD, you are informed of the following: • That the person responsible for the treatment is Vanessa Padilla González (Vapagó Tenerife Holidays) with NIF 17726765-K, and registered office at Avenida Marítima, 9, CP-38530, Candelaria, Santa cruz de Tenerife and website https://www.vapagotenerifeholidays.com/es/ and with email Contact email: info@vapagotenerifeholidays.com • That the personal data that users provide through the Website will be treated for the purpose stipulated in particular in this privacy and cookies policy and, where appropriate, in the different forms of data provided on the Website. In this sense, the collection of data through the Website serves the following treatment purposes: -Enable users to browse it, thereby allowing access to the information and content provided on the Website. -Attend the specific requests and requests that users may make in this area. -Adopt all applicable protection measures in accordance with current regulations, including the possible anonymization of your personal data by applying, for this, the appropriate techniques available for this purpose. Consequently, in this area, anonymization and pseudonymization treatments may also be carried out for the better protection of your personal data. -Apply the relevant security, technical and / or organizational measures on the personal data of the users that are convenient in attention to the risks detected around their rights at all times by Vanessa Padilla González (Vapagó Tenerife Holidays) including, the encryption of personal data and other measures that may involve certain treatments on the data of the users of the Website. In the event that you do not agree to such processing purposes, we urge you to immediately leave our Website. Otherwise, for example, by accepting this policy, or simply by continuing to browse the Website, prior knowledge of the information contained in this policy, it will be understood that the user unequivocally consents to the previously informed treatment purposes. For these purposes, the provisions of section 4 of this policy must also be followed in relation to the consent and rights of users in this area. • That the legitimate basis of treatment is, primarily, the consent of the user, so that, once the user is informed of this policy, if he accepts it, or simply continues browsing the Website, it will be understood that Your unequivocal consent to the processing of your personal data for the indicated purposes. Therefore, if a user does not agree with this policy or the reported treatment purposes, as already indicated, they are urged not to continue browsing and immediately leave the Website. In the event of a specific request or contracting by users of certain content, products or services through the Website, the main basis of treatment will be relative to the necessary application of pre-contractual measures at the request of the interested party, when applicable, or the relative to the execution of a contract in the event that the user finally contracts the corresponding content, product or service. • That, in general, the personal data of the users collected through the Website will not be transferred to without prejudice to the cases in which it is imperative by legal obligation as provided in article 6 of the RGPD, such as, for example. Likewise, they may be subject to treatment by third parties in charge of the treatment, who will be recipients of their data with a lawful contractual purpose, demanding the same level of rights, obligations and responsibilities established.Out of these cases, the personal data of the users will not be transferred to any other third party, unless there is the consent of the user or, where appropriate, any other basis of legitimation of the treatment concurs, the due fulfillment of a legal obligation on the part of Vanessa Padilla González (Vapagó Tenerife Holidays) (legality of the treatment ). • That, in general, international transfers of your personal data are not foreseen, adopting the necessary measures in this area in accordance with the RGPD otherwise. • That, by virtue of article 30 of the Spanish Commercial Code, if the user is a client of Vanessa Padilla González (Vapagó Tenerife Holidays), after the end of the relationship between the parties, their personal data may be kept by Vanessa Padilla González (Vapagó Tenerife Holidays) for a period of six years. In the case of not being a client, your user data will be kept for the time strictly necessary to allow correct navigation, access and enjoyment of the contents, products and services available through the Website that you require or visit, all of this, in coherence with the provisions of this privacy and cookies policy and the applicable legislation in each case. • That you may exercise your rights of access, rectification, deletion, limitation of treatment, data portability and opposition, directing a written communication via email: info@vapagotenerifeholidays.com with the Ref. "Exercise Rights" accompanying your Request a copy of your national identity document or equivalent identification document (passport, NIE….). If you do not consider your personal rights duly addressed, you may file a claim with the competent control authority, in this case, the Spanish Agency for Data Protection. 4. CONSENT OF THE INTERESTED PARTY By accepting this policy, the user grants their unequivocal, free and informed consent for the processing of their personal data in order to the treatment purposes described in section 3 of this privacy policy and cookies. In the specific case of cookies, the specific provisions of section 7 of this same policy must be followed. The user will have the ability to choose the treatment and destination of their data, according to their specific interests and needs in each case, so that, when the treatment is based on their consent, they will have the right to withdraw it at any time, although such Withdrawal will not affect in any way the legality of the previous treatment carried out by Vanessa Padilla González (Vapagó Tenerife Holidays). In any case, Vanessa Padilla González (Vapagó Tenerife Holidays) may prevent the use of the Website and the services, contents and functionalities associated with it if the user does not accept this policy, or does not consent to the treatment of their personal information in accordance with the provisions therein. Acceptance of this policy is independent of the possible acceptance of the legal terms and conditions of a particular type that may govern the specific contracting by users of the services and products provided through the Website. 5. SECURITY Vanessa Padilla González (Vapagó Tenerife Holidays) has adopted and applied the security levels required by the applicable legislation regarding the personal data under its responsibility, based on the corresponding risk approach carried out, and they try to install and / or apply means and additional technical or organizational protection measures in order to reinforce the general security of the processing of personal data, systems, communications environment and corporate organization, as well as to guarantee due protection against unauthorized or illegal processing and against its loss, destruction or incidental damage (principle of integrity and confidentiality). However, the user must be aware that Internet security measures are not, in any way, impregnable and respond to the state of the art at all times and at the cost of application. For these purposes, she will consider in a special way the application criteria and security measures, and other security obligations associated with the RGPD, with special attention to the provisions of article 32 of the RGPD. 6. DUTY OF SECRET AND CONFIDENTIALITY Vanessa Padilla González (Vapagó Tenerife Holidays) undertake to comply with the duty of secrecy and confidentiality regarding the information and personal data provided by users of the Website, which is under their control and responsibility. , in accordance with the applicable legislation and the corresponding risk approach at all times. 7. COOKIES POLICY This website uses cookies. For more information, see our Cookies Policy 8. VALIDITY AND MODIFICATION OF THE PRIVACY AND COOKIES POLICY This policy has been in force since May 25, 2018, although Vanessa Padilla González (Vapagó Tenerife Holidays) reserves the right to modify this policy, to adapt it to future legislative, doctrinal or jurisprudential developments that result from application, or for technical, operational, commercial, corporate and business reasons, previously and reasonably informing users of the changes that occur when this is possible. In any case, it is recommended that, each time this Platform is accessed, this policy be read in detail, since any modification will be published through it. Likewise, Vanessa Padilla González (Vapagó Tenerife Holidays) may inform users personally and in advance of the changes projected in this policy, before its entry into force, provided that this is technically and reasonably possible, in particular, when they have the consideration of registered users or clients of Vanessa Padilla González (Vapagó Tenerife Holidays) 9. LEGAL CONTACT The protection of your rights is important for Vanessa Padilla González (Vapagó Tenerife Holidays), therefore, in case of any question or suggestion that you would like to send us about this policy, please do not hesitate to contact us through the email address: info@vapagotenerifeholidays.com 10. JURISDICTION AND APPLICABLE JURISDICTION In general, any controversy and conflict It will be submitted preferentially by the parties to the knowledge of the same for the purposes of seeking a friendly solution and of c Common agreement using, for these purposes, as regards Vanessa Padilla González (Vapagó Tenerife Holidays), the legal contact channel (or data protection delegate, if designated) described in section 9 of this policy . If it is not possible, taking into account the criteria contained in the RGPD for the determination of the competence of the leading or main authority in order to be aware of any conflict, controversy or claim regarding this privacy policy and cookies, at least administratively, it is reported that such authority will be the Spanish Data Protection Agency (AEPD), having to comply, in any case, with the provisions of article 56 of the RGPD. Regarding the right to effective judicial protection against Vanessa Padilla González (Vapagó Tenerife Holidays) in these cases, the provisions of article 79.2 of the RGPD will also be followed, and the corresponding action must be exercised before the Spanish Judges and Courts in the extent to which Vanessa Padilla González (Vapagó Tenerife Holidays) is a legal person based in Spain. In any case, the applicable regulations will be Spanish.